A newly created position for Revenue Cycle Manager at the central billing office located in Dallas, TX! You will track and manage multiple complex collection projects to successful resolution while avoiding write-offs, provide analytic support to the Director, and analyze existing workflow, processes, cash application and documentation strategies used to achieve target collections for home health services across multiple payer sources and states.

Ideal Candidate Attributes:

• Highly detail-oriented and strong project management skills with the ability to prioritize tasks and see projects through to completion.
• Serve as a technical expert and enjoy data analytics across multiple platforms to support processes, reporting and KPI’s.
• In-depth knowledge of healthcare revenue cycle including billing, collections, contractual adjustments, third party reimbursements and cash management.
• Advanced analytical and problem-solving skills, with the ability to evaluate process effectiveness, identify weaknesses and develop solutions and improvements.
• Ability and willingness to work in a fast-paced environment and collaborate with team members to meet departmental goals.
• Effective communications skills, with the ability to interpret and convey complex information in a clear, concise manner to all levels.

Key Responsibilities:

• Lead, track and provide support related to claim projects with multiple Payers simultaneously.
• Oversee or assist with all other projects related to revenue cycle to support overall departmental success.
• Collaborate with the director and billing manager on opportunities to enhance AR management, reduce write-offs and meet KPI’s.
• Proficiency in acquiring data from numerous systems used to bill and manage claims, including but not limited to, EMR system, clearinghouse and various payer portals.
• Supervise accurate cash applications, balancing and providing guidance on review and resolution of remaining balances and credits.
• Preparation and participation in verification of client eligibility on the 1st of every month and as needed.
• Foster a positive working environment as a leader through motivation, direction, and timely feedback.
• Identify training and retraining opportunities and collaborate with Billing Manager to resolve.
• Conduct consistent coaching sessions with direct reports to review individual performance and discuss opportunities for improvement.
• Assist in development and maintenance of detailed policy and procedure documentation and file shares. Maintain revenue integrity by immediately addressing identified issues and collaborating with the director on resolutions.
• Ensure daily departmental workflow expectations are met by covering for absent team members.
• Assist other departments with questions and/or concerns and seek collaboration on a regular basis.
• Participate in proactive team efforts to achieve departmental and company goals.
• Comply with all safety policies, practices and procedures and report unsafe activity to your director.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree (B.A./B.S.) from four-year college or university; or equivalent combination of education and five (5) years of prior experience.
• Three (3) years of direct medical billing manager experience is required.
• Electronic medical record and AR systems experience and clearinghouse knowledge.
• Conversational Spanish a plus.

Physical Demands/Working Environment:

• Ability to sit at a computer for an extended period.
• Light to moderate physical activity and lifting required.
• Specific vision abilities required include close vision.
• Moderate noise level (i.e., business office with computers, phone, and printers, light traffic).

INDA