Pursue your passion and fulfill your purpose at KidsCare! KidsCare Home Health is a multi-award-winning organization who was most recently recognized as a 2025 U.S. Top Workplace. As an award-winning organization, we are looking for dedicated professionals who will embrace the KidsCare core values. At KidsCare we desire to work with individuals who embody the values of the organization which together create our C.A.R.E. culture. In return we offer a full benefits package to include health, dental, and vision insurance, paid time off, 401K, and tuition reimbursement.

Essential Duties & Responsibilities 

• Assist with monitoring and tracking monthly and quarterly administrative key performance indicators (KPI’s)  
• Contact doctor offices to verify and confirm receipt of paperwork, and for status update of outstanding orders  
• Verify client primary care physician information and routine visit details as needed
• Update and maintain acccurate physician information in KanTime system on an ongoing basis 
• Process and upload paperwork received daily into internal systems
• Maintain open communication with therapist & caregiver and other departments of client status and any delays 
• Gather all outstanding paperwork for Community Relations team (CR) to deliver and retrieve signatures on orders. 
• Comply with all safety policies, practices & procedures & report unsafe activity to your supervisor 
• Participate in proactive team efforts to achieve departmental & company goals
• Attend team routine meetings as needed.  

• Perform other duties as assigned 
• Provide leadership to others through example and sharing of knowledge/skills 

Education and Work Experience Requirements (Entry Level)  

• High school diploma or general education degree (GED); combination of education and 1 year of experience
• 0 - 2 years in an office, administrative, healthcare, or customer-facing role 
• Basic working knowledge of Microsoft Office (Word, Outlook, Excel) 

Other Qualifications and Skills 

• Ability to read & write in simple correspondence with effective public speaking in small groups – may be required in more than one language 
• Basic math skills (addition, subtraction, multiplication, division) used for routine administrative tasks
• Ability to follow detailed written instructions and ask questions when clarification is needed
• Emerging problem-solving skills with the ability to manage routine variables and processes
• Basic to intermediate computer skills to include Microsoft Office Suite & database activity 
• Handle multiple tasks simultaneously 
• Strong attention to detail, organization, and follow-up skills

Physical Demands/Working Environment 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• While performing the duties of this job, the employee is regularly required to stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard. 
• Ability to sit at a computer for an extended period. 
• Light physical activity performing non-strenuous activities of an administrative nature. 
• Specific vision abilities required by this job include close vision requirements. 
• Moderate noise (i.e., business office with computers, phone, and printers, light traffic).