Make a difference with KidsCare Home Health, a multi-award-winning organization recognized for three consecutive years as a U.S. Top Workplace!

We’re looking for a Bilingual Processing Coordinator for an in-office role in Dallas, TX. Our ideal candidate is passionate about helping families access therapy services for their children, and thrives in a collaborative, mission-driven environment. 

Essential Duties and Responsibilities

• Process incoming referrals and verify accuracy and client eligibility.

• Enter and maintain client information in KanTime, Processing Rosters & Referral Reports.

• Communicate with families regarding scheduling, availability, and service updates.

• Coordinate therapist staffing based on location and experience.

• Manage processing workflows required to initiate therapy services.

• Create certification forms and maintain electronic documentation.

• Request and track Medicaid initial authorizations and verify eligibility twice monthly.

• Manage client holds, discharges, and related electronic documentation.

• Support team goals and perform additional duties as assigned while complying with safety policies.

What You Bring:

• Bilingual English/Spanish (required)

• High school diploma or GED

• 1+ year of administrative experience

• Strong communication, organization, and multitasking skills

• Proficiency in Microsoft Office and database systems

• Ability to add, subtract, multiply, and divide with simple two-digit numbers.

Why Join Us?

• Growth opportunities in a mission-driven organization

• Medical, dental, and vision insurance

• Paid time off

• 401(k)

Join a team that’s committed to helping children thrive while supporting families every step of the way.

Physical Demands/Working Environment

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
• Ability to sit at a computer for an extended period.
• Light physical activity performing non-strenuous activities of an Administrative nature.
• Specific vision abilities required by this job include close vision requirements (clear vision at 20 inches or less).
• Moderate noise (i.e., business office with computers, phone, and printers, light traffic).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

INDA