Join KidsCare Home Health, a 2023 U.S. Top Workplace award winner, and turn your passion into purpose! We’re seeking dedicated professionals for an in-office role in Dallas, TX, with a set hybrid schedule available after initial training. At KidsCare, we live by our C.A.R.E. values and look for team members who do the same. We offer a comprehensive benefits package including health, dental, and vision insurance, paid time off, 401(k) with employer match, and tuition reimbursement.

We’re excited to welcome a Payment Processor to our amazing team at KidsCare Home Health! If you're detail-oriented, organized, and love keeping things running smoothly behind the scenes, this is the role for you. In this position, you'll play a key part in ensuring accurate and timely processing of payments for home health services across a variety of payer sources.

What You’ll Do:

• Apply and reconcile incoming payments using multiple systems

• Review and understand payer documents and payment explanations

• Process claims, resolve rejections, and distribute balances to secondary/tertiary payers

• Research missing documents and apply manual and electronic payments

• Keep accounts accurate and up to date with daily reconciliation

• Support Medicaid eligibility checks and notify families and providers as needed

• Collaborate with other departments and provide top-notch customer service

• Communicate payment issues or patterns to leadership

• Tackle special projects and other tasks as assigned

If you're ready to bring your energy, accuracy, and passion for helping others to a team that values you—let’s talk!

Qualifications & Skills – What We’re Looking For:

We're looking for someone who’s not only great with numbers but also brings a positive, can-do attitude to the team! The ideal candidate will have:

• Proficiency in Microsoft Excel

• A knack for learning quickly and picking up new systems

• Top-tier customer service skills

• Strong organizational skills with the ability to multitask

• A commitment to high ethical standards and professionalism

Education & Experience:

• High school diploma or GED required

• 1+ year of healthcare experience preferred

• 1+ year of experience with reconciliation or balancing preferred

• Medical billing experience is a big plus and will be prioritized

Work Environment & Physical Demands:

• Standard office environment with moderate noise (phones, printers, etc.)

• Must be able to sit at a computer for extended periods

• Occasional light to moderate lifting may be required

• Reasonable accommodations are available for individuals with disabilities

Ready to grow your career in a supportive, award-winning workplace? 

About KidsCare

Established in 2003, we are a pediatric home health agency serving children with special needs across the country. Our focus is on nursing, speech, physical, and occupational therapy as well as providing case management for children up to 18 years of age.  Founded upon the principle that patient care/therapy is most effective when it is one-on-one, set in a familiar environment and includes family member and caregiver involvement, the organization has grown from its original roots in Dallas Texas to a multi-state operation.  Regardless of this growth, however, our original commitment of providing quality health care to every child and family serviced as never changed. If you are looking to be a part of a company whose culture is rooted in the C.A.R.E of others, please review the opportunity below and be sure to visit our website at  https://kidscarehomehealth.com/careers-overview/ for a full listing of our open positions.