Start Your Career in Healthcare as a Physician Liaison at KidsCare Home Health!

Looking to take your first step into the healthcare world? We are currently looking for motivated, service-oriented individuals to add to our Team! This position creates and maintains a working relationship with current referral sources & Community Relations team in requesting various documents that may require physician signatures & maintaining communication to follow up on all outstanding requests.  

In this role, you’ll support our Community Relations team by maintaining strong relationships with referral sources, requesting essential documents (such as those requiring physician signatures), and ensuring timely follow-up on all outstanding requests.

Key Duties and Responsibilities 

• Communicate with physician offices to confirm paperwork receipt and order status
• Coordinate with therapists, caregivers, and departments regarding client status or delays
• Support Community Relations team with gathering and delivering documents for signatures
• Coordinate with physician offices to verify paperwork receipt, order status, and client primary care physician details, while ensuring accurate and up-to-date information is maintained in the KanTime system.
• Verify client PCP and wellness visit details as needed
• Comply with all safety policies, practices & procedures & report unsafe activity to your supervisor
• Monitor and maintain monthly/quarterly KPIs
• Attend team meetings and support departmental goals
• Perform other duties as assigned

Education and Work Experience Requirements

• Microsoft Office  
• Customer Service 1 – 2 years 
• Administrative Experience 1-2 years
• High school diploma or general education degree (GED); combination of education and 1 year of experience

Qualifications and Skills 

• Strong written and verbal communication skills, including in small groups and potentially multiple languages

• Excellent phone etiquette and ability to communicate professionally with clients and colleagues

• Basic math skills (addition, subtraction, multiplication, division)

• Ability to follow detailed instructions and solve problems with a few variables

• Intermediate proficiency in Microsoft Office Suite and database management

• Capable of multitasking effectively

Physical Demands/Working Environment 

• Ability to sit at a computer for an extended period.
• Light to moderate physical activity and lifting required.
• Specific vision abilities required include close vision.
• Moderate noise level (i.e., business office with computers, phone, and printers, light traffic).